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Q Who are you?
A We are a direct-source factory specializing in outdoor camping wood stoves, located in Yongkang City, Jinhua, Zhejiang Province, China.
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Q What is your main product line is made?
A We mainly produce outdoor wood stoves with rich styles.At the same time, we also produce fire pits like bonfires, stoves like baking ovens, sauna stoveswith sauna-like effects, and unique rocket stoves, etc.
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Q What will you provide services?
A We provide OEM&ODM services. If you have any other needs, please reach out anytime.We will make every effort to meet your needs.
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Q What are you advantages?
A Affordable prices: Source manufacturer
Excellent quality: With CE and ISO certifications.
Exceptional Strength: Boasting 15 years of production experience in sheet metal fabrication and an in-house R&D team with independent innovation capabilities.
Rich Product Selection: Our products feature customized designs and multi-functional uses for different outdoor lovers, fuel types, and application scenarios.
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Q What is the lead time for orders?
A For standard products, the lead time is 7-15 working days; for customized (ODM/OEM) orders, it depends on the product complexity, usually 20-35 working days.
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Q What is the minimum order quantity (MOQ)?
A Existing products: 1 unit minimum.
Light customization (e.g., laser logo engraving): MOQ 50 units.
Custom orders with design adjustments: MOQ 100 units.
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Q How do you ensure product quality?
A First, we have complete product certifications. Second, our production process is transparent. Finally, we inspect all products before packaging and do random quality checks again before delivery.
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Q What after-sales service do you provide?
A For any quality defects identified as factory responsibility (e.g., manufacturing errors) before the product leaves our factory, we offer a free replacement service. Please note that the shipping costs incurred for the replacement shall be borne by the buyer.
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Q What are your main markets?
A We serve B2B clients across Europe, America, the Middle East, Japan and South Korea, plus some C2C customers in Southeast Asia.
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Q How do you arrange shipping?
A We usually ship via your nominated freight forwarder.
If not specified and for small orders, we use Alibaba’s official logistics partners.
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Q What payment terms do you accept?
A For bulk orders, we usually do EXW or FOB.
For small orders, if you need, we can check suitable international logistics routes and confirm, usually DAP or DDP.
